In today's climate you must be fast, flexible and strategic in order to stay competitive. Our Tea Break Sessions, online interactive forums lead by our product evangelists, can help you do this by providing information on Alvaria products and solutions as well as strategies for contact centres. To allow for shared discussions and deeper conversation, these sessions are intended for smaller groups.
Tea Break: Getting Back to (the New) Normal
Wednesday, 8 December
11:00 AM GMT / 6:00 AM EST
Join us for the next Alvaria Tea Break, Getting Back to (the New) Normal. We’ll discuss how contact centres have transformed at a remarkable rate over the last two years as a result of the global pandemic and subsequent market realignment.
Contact centres are faced with the following questions:
What does a return to “new normal” look like?
How can we adjustment to thrive in this new environment?
In this Tea Break, we’ll look at the future of contact centre operations and discuss what returning to normal after the pandemic will look like. We'll also share successful strategies to help your organization evolve and expand and how Alvaria can help make that happen.
Cameron Thomson, SVP – International Sales
Rob Smith, RVP Sales - EA